Please scroll through this screen to read our Conditions
of Sale and print a copy for future reference.
These Conditions of Sale are for business customers only.
We do business only under these Conditions of Sale, except
for GCAT sales where separate conditions apply. The GCAT conditions
can be found on the website www.gcat.gov.uk
Goods are subject to availability and may vary from those
You must decide before ordering if the goods are suitable
for your needs.
Please note we are not obliged to accept your order or offer
you credit terms.
Prices and Payment
Our advertised prices do not include VAT and delivery. The
price of the goods may be changed from the one advertised.
Please confirm the price before you order.
We accept payment by bank transfer, cheque, credit card
or cash. Goods bought on credit must be paid for by 30 days
from our invoice date.
We remain owners of the goods you purchase until you have
paid for all of them in full.
We will charge you interest at 1.5% per month if you do
not pay in full by the payment date.
We charge for all deliveries. We operate a standard next
day delivery service for in stock items to suitable ground
floor reception or stores areas. Please notify us in advance
if you have any special delivery requirements.
If the goods do not arrive or are incomplete or damaged
when you open them you must tell our Customer Services Department
within 5 days of receipt or expected delivery
After delivery you are responsible for protecting the goods
against loss or damage.
We will accept returns of faulty goods within 14 days of
delivery. You will need to obtain an RMA (Returned Merchandise
Authorisation) from our Customer Services department. Goods
must be returned in their original packaging.
If you change your mind we may take goods back at our discretion
if they are unopened, unused and in perfect condition. There
will be a handling charge of 15% of the purchase price for
this service. Please contact our Customer Services department.
Guarantee and Liability
All our goods are sold to you with the benefit of the manufacturer's
We do not accept liability for claims concerning the goods
as to their quality, fitness for purpose or otherwise, except
for death or personal injury caused by our negligence. Nor
do we accept any liability for indirect or consequential losses
or loss of profits.
We exclude any warranties in respect of the goods express
or implied by statute, common law or of any other kind.